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Our standard rates for natural gas customers are decreasing from 1 April 2024. For more information, please click here.

Reading your meter

Reading your meter

To read a digital type meter, use only the white figures. Ignore any numbers after a decimal point or any numbers in red.

The meter reading in the example is 6653 (hundreds of cubic meters). To obtain the volume of gas you have used take away the previous reading from the new one.

How do I submit my meter reading?

If you wish to submit a meter reading, please email your name, address, customer reference, meter read and date read was taken to [email protected] or contact our customer services team on 0345 900 5253